SFTP access

In case some files need to be uploaded to the SaaS instances, we have an SFTP server that shares a directory with the application.

The most common application to interact with the server is FileZilla (Download link).

Here are the steps to connect and upload the file from/to the SFTP server:

1. Open FileZilla, and select File --> Site management.
2. In the next screen click "New site" and select the icon that appeared afterward.
3. Fill in the information:

• • Protocol - SFTP
  • Host - the address of the SaaS machine
  • Port - 1223
  • Logon Type - Normal
  • User - sftpuser
  • Password - provide the SFTP password, which is available in the initial email, that contains the instance details (don't be confused with the Dashboard password because they are different)

Hit the "Connect" button at the bottom of this window

Once connected, there should be something similar to this

On the left side, there are local files, and on the right side - the remote instance.

Select the configs directory on the remote instance, drag files from the local machine, and drop them on the remote